Privacy notice

VinnHotel.com

Personal Data Protection and Privacy Policy for VinnHotel Services
VinnHotel, service sites and software (VinnHotel.com, VinnHotel Professional Hotel Management Software, RoomFinder®) belong to Istanbul Patent Office Intellectual and Industrial Property Rights Service and Consultancy Limited Company.

This VinnHotel Services Personal Data Protection and Privacy Policy (“Policy”);

What types of personal data does VinnHotel (“VinnHotel.com”) collect through its website, applications, mobile applications and other tools,

How and for what purposes is this personal data used,

With whom may VinnHotel share this personal data,

What measures are taken to ensure the security of your personal data,

What are your rights over your personal data processed by VinnHotel and how can you exercise these rights,

How long will your personal data be stored,

To inform you about privacy,

includes.

Privacy Statement

VinnHotel declares that it will not disclose, distribute, show, give, rent, sell or otherwise transfer your personal information to any third party without your prior consent or unless it is legally obliged to disclose such information due to a court order or other legal process, and that it will exercise due care to store them.

Information on the Protection of Personal Data

As VinnHotel, we show utmost sensitivity to the security of your personal data. With this awareness, we attach great importance to the processing and storage of all personal data belonging to all persons associated with VinnHotel, especially Applicants who benefit from our products and services, in accordance with the Law on the Protection of Personal Data No. 6698 (“Law”). With full awareness of our responsibility arising from the law, we process your personal data as the “Data Controller” as defined in the Law, as explained below and within the limits stipulated by the legislation.

Your personal data is collected by VinnHotel using the generally approved and accepted Secure Socket Layer (SSL) on its websites and mobile applications and shared over the same secure environment based on your permission. In case the data is transferred to third parties based on your permission, all legal measures are taken. VinnHotel is not responsible for the data protection policies of third parties who receive personal data and for violations that occur under the responsibility of the third party.

How do you know if the page is encrypted with SSL?

You can access the SSL information from the SSL information link in the address bar or footer of your page.

Collection, Processing and Purposes of Processing of Personal Data

Your personal data may vary depending on the service provided by VinnHotel and VinnHotel's commercial activities, and may be collected verbally, in writing or electronically by automatic or non-automatic methods, through the VinnHotel website, social media channels and similar means. Your personal data may be updated and processed as long as you benefit from the products and services offered by VinnHotel.

In addition, when you use our website or applications to use VinnHotel's services, when you visit our website VinnHotel.com and when you participate in events organized by VinnHotel, your personal data may be processed.

Scope and Consent

This Privacy Statement describes how we collect, use, share, store and protect your personal data, and your rights regarding them. This Privacy Statement will apply to any application and service offering referred to. By using our services and/or creating an account, you accept this Privacy Statement and our User Agreement and consent to the collection, use, sharing with third parties, storage and protection of your personal data as described in this Privacy Statement.

Scope and Consent

This Privacy Statement explains the collection, use, sharing, storage and protection of your personal data by us and your rights regarding these. This Privacy Statement will apply to any application and service offering to which it is referenced. By using our services and/or creating an account, you accept this Privacy Statement and our User Agreement, and you consent to our collection, use, sharing with third parties when necessary, storing and protecting your personal data as described in this Privacy Statement.

Your collected personal data, the work required by our business units to benefit you from the products and services offered by VinnHotel, to ensure the network environment in a safe manner, to provide information about the campaigns that you may be interested in considering your experiences, to increase your satisfaction, to evaluate your effectiveness within the VinnHotel.com system, To be able to recognize users who make purchases from the website and to use them in the analysis of potential member circles, to offer suggestions to you by our contracted institutions and distinguished solution partners, to inform our members about our services, to use them in various promotional and advertising activities, and to organize surveys in electronic and/or physical environment through contracted institutions in this context. To communicate with the users about the conditions, current status and updates of the contracts concluded with you, to provide the necessary information, to fulfill the obligations assumed in accordance with the contracts, to provide you with services and Added Value, to carry out risk management and quality improvement activities, to conduct research, by VinnHotel recommending the products and services offered to you by customizing them according to your tastes and needs, comparing the performance evaluations between current Members within the VinnHotel system and those whose membership has expired, VinnHotel and VinnHotel Ensuring the legal and commercial security of real and legal persons in a business and cooperation relationship, determining the commercial and business strategies of VinnHotel, evaluating and implementing your complaints and suggestions about our services, invoicing for our services, confirming your identity and fulfilling our legal obligations. It will be processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law, in order to be able to

You will be informed more clearly within the scope of the relevant service, if required by the legislation, about the purposes for which this information is collected and how we will use it.

Personal Data Processed and Collected

The term “Personal Data”, as used in this Policy text, means your name, middle name, surname, nationality, foreign identity number, T.R. Identity No / Tax Identity No, fixed phone, mobile phone, e-mail address, log records kept when entering and exiting the website, company / workplace address type interests. VinnHotel reserves the right to request other data and information for reasons arising from its products and services.

To Whom The Processed Personal Data Can Be Transferred And For What Purposes

Your collected personal data; Carrying out the necessary work by our business units to benefit you from the products and services offered by VinnHotel, recommending the products and services offered by VinnHotel to you by customizing them according to your tastes and needs, real and legal persons in business relationship with VinnHotel. To ensure legal and commercial security, to determine and implement the commercial and business strategies of VinnHotel (for example, to receive support in information systems management and storage, data analysis, etc.) Authorities, company shareholders and legally authorized public institutions and organizations, our business partners, our contracted institutions and our distinguished solution partners, contracted third parties such as research, promotion, human resources, legal, financial and tax consultants, auditors, and companies. It can be transferred within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9.

Method and Legal Reason for Personal Data Collection

Your personal data, in all kinds of verbal, written or electronic media, in line with the above-mentioned purposes, to provide the products and services we offer as VinnHotel within the determined legal framework, and in this context, VinnHotel fully and accurately fulfills its responsibilities arising from the contract and the Law. acquired in order to fulfill it. Your personal data collected for this legal reason can be processed and transferred within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

Withdrawal of consent If you withdraw your consent for the use or disclosure of your personal data for the purposes specified in this Privacy Statement, you may not be able to benefit from some or all of our services.

Storage of Personal Data

Personal data collected from applicants in verbal, written or electronic media via VinnHotel website, social media channels and similar means are only kept for the period required by the personal data processing purpose, if it is foreseen in the relevant legislation or if a period is not stipulated in the legislation. The retained data is deleted, destroyed or anonymized after the purpose of processing the data ceases.

Measures Regarding the Protection of Personal Data

VinnHotel is obliged to take all necessary technical and administrative measures against unauthorized access, loss, misuse, disclosure, modification or unauthorized destruction of personal data collected by Applicants and all real persons whose personal data are processed by VinnHotel. Although VinnHotel has taken all the measures arising from the Law on the protection of personal data, cyber attacks, data recording system crashes, earthquakes, floods, fires, etc. that it cannot foresee and prevent. The data owners cannot be held responsible for the damages incurred due to situations such as heavy destruction of their servers due to force majeure.

Keeping Personal Data Accurate and Up-to-Date

In accordance with Article 4 of the Law, VinnHotel is obliged to keep the personal data collected from you accurate and up-to-date. All responsibility arising from the inaccuracy and up-to-dateness of the personal data you have given to VinnHotel verbally, in writing or electronically through means such as VinnHotel website, social media channels will belong to you. You can make changes and/or updates regarding your personal data processed by VinnHotel by submitting an electronic or physical application to VinnHotel.

Rights of the Personal Data Owner arising from the Law

As personal data owners, if you submit your requests regarding your rights to VinnHotel using the methods set out below, VinnHotel will conclude your request free of charge within 30 (thirty) days at the latest, depending on the nature of the request. If your application for these purposes requires an additional cost, you will have to pay the fee determined by the Communiqué on Application Procedures and Principles to the Data Controller issued by the Personal Data Protection Board. In case of a written response to your application, no fee will be charged for the first 10 (ten) pages, and a processing fee of 1 TL will be charged for each page above 10 (ten) pages. If the answer to your application is given in a recording medium such as a CD or flash memory, the cost of the recording medium will be charged to you. In this context, the rights of personal data owners in accordance with Article 11 of the Law are as follows:

Learning whether personal data is processed or not,

If personal data has been processed, requesting information about it,

Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

Obtaining information about third parties to whom personal data is transferred at home or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing,

Requesting the deletion or destruction of personal data in the event that the reasons requiring it to be processed disappear, although it has been processed in accordance with the provisions of the Law and other relevant Laws, and obtaining information about the third parties to whom the personal data is transferred for the transaction to be made within this scope,

Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

To request the compensation of the damage in case of loss due to the unlawful processing of personal data.

Pursuant to paragraph 1 of Article 13 of the Law, you can submit your request regarding the exercise of your above-mentioned rights to VinnHotel in writing or by other methods determined or to be determined by the Personal Data Protection Board. In this context, the channels and procedures through which you can submit your applications to VinnHotel to exercise your rights in Article 11 of the Law are explained below.

Your request, which includes the necessary information identifying your identity to exercise your above-mentioned rights, and your explanations regarding the right you wish to exercise; You can personally send documents identifying your identity to the address of Istanbul Patent Office Intellectual and Industrial Property Rights Service and Consultancy Limited, via notary public, registered mail with return receipt or other methods specified in the Law, or send the relevant form securely to 25999-81511-23041 UETS address. electronically signed.

Information on Data Controller

Istanbul Patent Office, registered at Ankara & Ankara Trade Registry with registration number 510450, MERSIS number 0481009678800023, located at Meşrutiyet Mah. Atatürk Bul. 103/61 06420 Çankaya, Ankara, Türkiye

Intellectual and Industrial Property Rights Service and Consultancy Limited Company is the Data Controller under the Law.

If deemed necessary, the Contact Person to be appointed by the VinnHotel will be announced in the Data Controllers Registry and on the internet address where the Policy text is published.

Changes to the Privacy and Personal Data Protection Policy

VinnHotel always reserves the right to make changes in this Policy text. The Privacy Policy may be changed from time to time. When the Privacy Policy is updated, it will be announced on our website. Changes to be made in the policy text and the current Policy text will become effective immediately after they are published on the website of VinnHotel. For this reason, it is recommended that everyone whose personal data are processed by VinnHotel, especially the Applicants, should periodically review the text of this Policy.

Commercial Electronic Messages

If you have agreed, we can provide you with updates and offers for VinnHotel's products, services and campaigns via direct marketing methods (e.g. phone, e-mail, SMS, social networks, mail).

In this context, to determine our products and services, to adapt them to your wishes and to gather them together; We may use other personal data provided to us to set prices and to help us offer discounts that may be of interest to you.

You are always given the option to "leave" when contacted by email, message or other direct marketing activities. You can change your marketing preferences at any time by contacting us.

In accordance with the Law No. 6563 on the Regulation of Electronic Commerce; records of withdrawal of consent 1 year from this date; The content of the commercial electronic message and any other record of the post will be kept for 3 years to be submitted to the relevant ministry when necessary. After the time has passed, your personal data will be deleted, destroyed or anonymized by VinnHotel or upon your request.

When you visit our website, we automatically record your computer's IP address.

Applicable Law, Competent Courts and Enforcement Offices

This Policy is subject to the laws of the Republic of Türkiye. Ankara Courts and Enforcement Offices are authorized to resolve any dispute that may arise from the implementation of the policy text.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or other data protection practices, or if you have an access request, you can reach us using the application form at the following addresses:

Contact address: Meşrutiyet Mah. Atatürk Bul. 103/61 06420 Çankaya, Ankara, Türkiye

Email : [support@vinnhotel.com]

VinnHotel