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Teammate Support Service

Manufacturer: VinnHotel
SKU: TMS1MNTH

VinnHotel TeamMate Support Service

Get technical and operational assistance from your expert VinnHotel TeamMate while managing your property, boost your sales, and use your system in the most efficient way.

$999.00 excl tax

💼 VinnHotel TeamMate Plan Comparison

Choose the support level that best fits your needs. In every plan, the VinnHotel expert team is with you.

Support AreaPlusProPremium
🖥️ Setup and Technical Start
Software installation and configuration✓✓✓
Editing property description✓✓✓
Rate and image setup✓✓✓
Room templates and room configurations✓✓✓
Occupancy & pricing dynamics setup✓✓✓
Data security & backup configuration✓✓✓
Visual quality guideline✓✓✓
Google Business optimization✓✓✓
🔗 Agency Connections, Live Sales, Channel Management (VinnAgency)
Managing agency connections✓✓✓
Creating live sales profiles✓✓✓
Channel management training✓✓✓
🎓 User Training and Operations
Staff training (front desk & sales) Online✓✓✓
Dynamic pricing consultancy✓✓✓
Fast support line✓✓✓
Operational optimization report✕✕✓
🌐 Digital Visibility, Social Media & Communication
WhatsApp Business setup✕✕✓
Instagram/Facebook connection guide✕✕✓
Weekly posting plan✕✕✓
Preparation of visuals & text content✕✕✓

📄 Service Terms

TopicDescription
Support Period1 month (Auto-renews)
Guaranteed Response TimePlus/Pro: 1 hour, Premium: 30 min
LanguagesTurkish / English (Premium)
Daily service requestPlus: 3 • Pro: 5 • Premium: 10
Service WindowMonday–Friday, 09:00–18:00 (Excluding holidays)
Support Contact MethodBuilt-in support panel, remote desktop

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